Dear Clients, At Cheektowaga Veterinary Hospital, we prioritize the health of not only our patients, but also of our valued clients and our dedicated and talented team. We plan to remain open as long as possible to provide essential care for your pets unless mandated otherwise, but we ask for your help to be able to do so. We will continue to look to the CDC, Governors office and New York State Veterinary Medical Society for guidance on how to handle this unprecedented situation. As of now, we will adopt the following procedures to try to keep our team and our clients healthy:
**Safe Transport For Pets & Curbside Care: If your pet can be transported via carrier, please use this method to ensure their safety as we transport them from your vehicle to the hospital and back. Collars and harnesses should also be properly secured and double-checked prior to your hospital visit. Pets that are fearful or fractious may require special considerations in order to safely transfer. If this applies to your pet, we will discuss options with you at the time of arrival. We will be washing our hands, using hand sanitizer, and wiping down all surfaces as often as we can between patient visits to minimize risk of exposure to our clients and staff. If your pet has a wellness appointment due in the next few weeks, we ask that you postpone it for now. As you can imagine, these extra procedures and time for disinfection will slow down our appointments and limit the number of pets and people we can safely accommodate in one day. We will likely be working short-staffed at times, as many of our team members have young children home from school, and because we are asking those who are feeling sick to stay at home. Thank you in advance for your patience as we continue to do our very best for you and your pets. These recommendations are changing daily please check emails/Facebook and our website for updates. If you have any questions or concerns regarding these changes, please call us at 716-634-8736. Please stay safe and healthy, everyone The Doctors and staff at the Cheektowaga Veterinary Hospital |