Our team of client care representatives are trained to provide client education and satisfaction. They will always greet you and your pet with a smile and will help to make the appointment process pleasant!

Carrie

Carrie

Client Care Director

Carrie is a native of Cheektowaga, NY. She graduated from Cheektowaga Central School, and has been a member of the CVH staff since 1996. Carrie spends most of her leisure time with her family, as well as her 3 dogs Belle, Cleo and Gus.

Kerri

Kerri

Client Care Trainer

Kerri is from Ithaca, NY and graduated from State University of New York at Cobleskill. She has a Bachelor’s Degree in Wildlife Management. Kerri has 2 pet rabbits named Rowan, and Reed, and a lab Mya. Kerri has been on our staff since 2015. She enjoys hiking, reading, and spending time with family, and friends.

Tia

Tia

Client Care Representative

Brittany

Brittany

Client Care Representative

Shannon

Shannon

Client Care Representative

Shannon joined our staff in 2019.  She is from Lancaster, NY.  Shannon has a Masters in Students with Disabilities (Education) from Medaille college where she was on the Dean's List.  Shannon is an avid Sabres and Bills fan!  She has an assortment of animal family members, Dory, an English Bulldog; Maxim, a puggle; Jazzy, a pug; Timon, a cat; Sammy; a cockatiel and Crush, a turtle!